Privacy Policy

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access and obtain a copy of your data
• Request correction or update of inaccurate information
• Request deletion or restriction of processing
• Object to certain processing activities
• Withdraw consent where processing is based on consent

Requests may be subject to verification and applicable legal limitations.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised "Last updated" date. Continued use of our Services constitutes acceptance of the updated Policy.

14. Regulatory Compliance and Financial Privacy

As a commercial banking and financial services institution, Ace Intercontinental operates under strict regulatory frameworks designed to protect customers, the financial system, and public trust. We process personal and business data in accordance with applicable banking secrecy laws, financial regulations, anti-money laundering (AML) statutes, counter-terrorism financing (CTF) requirements, and data protection laws in the jurisdictions where we operate.

Certain information may be collected, processed, retained, or disclosed to comply with mandatory regulatory obligations, supervisory examinations, audits, and reporting duties imposed by financial authorities, central banks, or other competent regulators.

15. Know Your Customer (KYC) and Identity Verification

To prevent fraud, money laundering, terrorist financing, and other financial crimes, Ace Intercontinental conducts identity verification and due diligence procedures commonly referred to as "Know Your Customer" (KYC). These procedures may involve the collection and processing of government-issued identification, corporate documentation, ownership structures, source-of-funds information, and ongoing monitoring of accounts and transactions.

Failure to provide required KYC information may result in delayed onboarding, restricted access to Services, or termination of the customer relationship, as permitted by law.

16. Transaction Monitoring and Risk Management

We employ automated systems and manual reviews to monitor transactions and account activities for unusual, suspicious, or high-risk behavior. Such monitoring is essential for maintaining the integrity of our Services and complying with legal and regulatory obligations.

17. Automated Decision-Making and Profiling

Certain decisions related to account onboarding, transaction approvals, credit assessments, or risk controls may involve automated processing or profiling. Where required by law, we provide meaningful information about the logic involved and the significance of such processing.

18. Marketing Communications and Preferences

We may use your contact information to send marketing, promotional, or informational communications about our products and services. You may opt out of non-essential marketing communications at any time.

19. Business Clients and Corporate Data

When you engage with Ace Intercontinental on behalf of a company or organization, we may process personal data relating to directors, officers, authorized signatories, beneficial owners, and employees for regulatory and contractual purposes.

20. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, Ace Intercontinental will notify affected individuals and relevant authorities in accordance with applicable legal requirements.

21. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with applicable laws and regulations.

22. Contact Us